FAQ
Find answers to the most common questions
We are located in Orlando, FIorida and our store hours are 08:00 AM – 05:00 PM and remain open Monday through Friday.
For an appointment feel free to visit or contact us at (321)-972-3347
Yes, we do offer a lifetime warranty on installation. It covers damages due to water or air leak.
Windshields are attached to the vehicle body with urethane, so the first step in replacing a windshield is to cut away the old urethane from the vehicle. Then, both the vehicle and new windshield are prepared with new urethane, the windshield is mounted to the vehicle and the urethane is given time to cure. Moreover, most windshield replacements can be completed in 3-4 hours.
Have Your Technicians Received Specific Training or are they experienced for Installing Windshields?
Yes they have received specific training and they are highly-trained and skilled automotive glass technicians with more than 10 years of experience in the auto glass industry take great pride in the quality of their work.
For treating minor windshield cracks, we provide easy solutions that do not require windshield replacement. By adopting advanced engineering, we are able to suck the air developed in the crack and substitute it with a synthetic plastic resin that is treated with ultraviolet rays.
You must always ask your service provider about the minimum safe drive-away time. This term signifies the necessary period required for the windshield adhesive to cure. Knowing this is of critical importance because if the adhesive is not adequately cured, you run the risk of detaching your windshield and getting hurt, in case you meet with even a minor accident.
We along with windshield replacement provide services for the following;
- ADAS Calibration
- Windshield repair
The cost of repair or replacement of the windshield depends upon the following factors;
- The year
- Make
- Model
Collectively these three things define the cost.
Please feel free to contact any one of our friendly staff at the C_THRU AUTO GLASS on (321)-972-334.
Yes, if you have full (comprehensive) coverage. Your only out of pocket expensive should be your comprehensive deductible. If you think your deductible is even higher, be sure to confirm that you are not confusing your “comprehensive” deductible with your “collision” deductible.
We may be able to file your claim for you! Simply come in and see us, and we’ll set up your glass claim, following it through from repairs to collecting the deductible to invoicing. Asking your insurance provider about your policy coverage and deductibles is generally not considered a claim. To be certain, please refer to your insurance policy.
Yes, the company is there to facilitate you by billing the insurance company on your behalf.
Yes. Consider us the experts at verifying coverage, filing the claim, and handling all paperwork. All we need is the name of your insurance provider, policy number, date of loss, agent’s name, and telephone number. We will take care of the rest.
Will all insurance companies waive the deductible if my windshield is repaired rather than replaced?
Many insurance companies cover windshield repair at 100% coverage with no deductible. A C-THRU Auto Glass representative will be happy to help you with your questions regarding insurance coverage.
Call us at (321)-972-3347 for more information. Contact your agent and/or insurance provider or refer to your insurance policy to confirm your specific coverage.
You can pay for the work yourself. C-THRU Auto Glass offers multiple payment options including cash, checks, Visa, MasterCard, Discover, and American Express.
No, we can do that for you. We’re experts at verifying coverage, filing the claim, and handling all the paperwork. In many cases, we have coverage information available online. If not, we’ll contact your insurance company and submit the claim on your behalf.